Privacy Policy

The Rhoba Financial Services Limited (“Rhoba”) is committed to safeguarding your privacy and pledge to observe the requirements of the Personal Data (Privacy) Ordinance (Chapter 486), Laws of Hong Kong Special Administrative Region.

When you visit this website, Rhoba will not collect any personally identifiable information from you until you actually decide to buy our insurance products; register as a member; and/or file information for career purpose.

Except as specified in the "Collection of Personal Information" section below, Rhoba will not disclose any of your personally identifiable information except when we have your permission or under special circumstances.

Rhoba will take all reasonable steps to ensure the security in respect of personal data transmitted to and held by us.

This website contains links to other websites. Rhoba shall not be responsible for the privacy practices or the content of such other websites.

If you have any queries in relation to our privacy policy and practice, please feel free to contact us.

Collection of Personal Information

Rhoba may collection personal information from users of this website for any of the following purposes:

(1) provision and design of insurance, financial services or related products;
(2) processing of any credit, medical, security and underwriting checks and insurance claims;
(3) statistics and research;
(4) marketing (including direct marketing) of insurance, financial services or related products by Rhoba, its affiliates or partners;
(5) communication with customers and/or users of this websites;
(6) meeting any disclosure requirements imposed by law or regulatory authorities on Rhoba, its affiliates or partners; and
(7) fulfilling any other purposes relating to (1) to (6) above.

Personal information of users of this website collected by Rhoba through this website may be transferred and disclosed to any of the following parties (whether within or outside the Hong Kong Special Administrative Region) for the purposes as specified in (1) to (7) above:

(a) any related companies of Rhoba;
(b) any companies carrying on insurance and/or reinsurance related business;
(c) any insurance intermediaries;
(d) any insurance claims investigators;
(e) any associations and federations of insurance companies that exist from time to time;
(f) any insurance agents and professional advisers;
(g) any other service providers providing insurance and/or reinsurance related business;
(h) any agents, affiliates, contractors or third party service providers who provides administrative, telecommunications, computer, payment or other services to Rhoba in relation to the operation of the business of Rhoba;
(i) any credit reference agencies;
(j) any debt collection agencies;
(k) any persons and corporate entities to whom Rhoba is obliged to disclose under the requirement of any law relating to Rhoba or any of its affiliates or partners; and
(l) any governmental and judicial bodies or regulators.

By registering to use our online services, all users warrant that all information provided by them in relation to the services is true, complete and up-to-date and that all users agree to notify Rhoba regarding all changes to the information previously declared (including but not limited to changes in address, contact details and occupation, etc.).　

Users of this website have the right to request access to and/or correction of their personal information held by Rhoba. In accordance with the provision of the Personal Data (Privacy) Ordinance, Rhoba has the right to charge a reasonable fee for processing such data access and correction request. If any users of this website want to access or correct their personal information held by Rhoba, please contact us or write to Rhoba's Data Protection Officer at our principal office.